Customer Service
Technical Support Resources
Find drivers, firmware, manual, patches and updates for your DVD/CD duplicators or Printers/Publishers.
* How to Update Firmware:
Warning: It is NOT RECOMMENDED to update your
firmware, unless advise by our technical support!
Step 1:
Check the Firmware Code of your duplicator. A. Enter System Info under Utility or Setup Menu. (e.g. P307L or 2033A)
Step 2:
Download the corresponding firmware of your duplicator Target Firmware Code.
1 - 2022D 2022U 2022NU 2051 102
2 - 2030A P744 P743 P304L P504D 103
3 - 2030A 2053P P743 P744 P304L P504D 103
4 - 2030A P744 P304L P504D D07
5 - 2035A 2053P P727 P727L P307 P307L P727-C P727B-CD P507U D07
6 - 2035A 2055P P727 P727L P307 P307L P507U D07
7 - 2037P 2057 P727 P727L P307 P307L P727-C P727B-CD P507U D07
9 - 2039A 2040P P311 P729 P729L
11 - 2040P 2057 P762 P762L P760 P311 P511U E11
Daisy Chain – P762N
Step 3:
Unzip the folder and follow the README instructions on how to update your controller firmware.
NOTE: Never turn off or shutdown your Duplicator while update is in progress.
- DVD CD Duplicator: Version I & Version II
- DVD CD LightScribe Duplicator
* Printer/Publisher Softwares:
- LightScribe Template Labeler [CD Key: LJQ5Q-QSXBY]
- PrintMaster Plus:
+ Discus LE Label Editor [CD Key: LSY-AAA-LEQ]


